CHW CARE COORDINATION TRAINING PROGRAM OUTLINE:

Palm Beach County Medical Society Services (PBCMSS) has developed an innovative program to prepare the #1 emerging occupation in the Healthcare Industry. Community Health Workers (CHWs) are listed 1st in Florida Center for Nursing Emerging and Evolving Roles and Occupations within the Healthcare Industry: Florida Perspective funded by CareerSource Florida in May 2016.

The program objective is to provide students with the framework, tools and skills which are both necessary and needed to perform duties as care coordinators. The Community Health Worker Care Coordination Training will prepare individuals to provide patient centered support and assistance that improves the health of high-risk people often with chronic conditions. The role of the trained Care Coordinators will be to enhance the health care experiences of people receiving care. This will result in greater care plan adherence, improved health care experiences and lowering the costs of the care for the underserved and high-risk patients/clients.

Participants learn the scope of services for a CHW care coordinator; key aspects about chronic medical conditions which afflict their patients/clients; lifestyle activities which improve health; knowledge about cultural competency; advocacy skills for community needs and services; communication skills to affirm patients’/clients’ rights; roles and responsibilities as well as communication strategies such as motivational interviewing. Evidence based training and field content will empower CHWs to provide improved patient care. The classroom hours available include 24 hours, and the lab portion is 6 hours. PBCMSS is a certified education provider for Florida Certification Board, Florida Certification Board Provider number 5284-A.

For more information contact Karen Harwood (561)433-3940 #122 [email protected]

PBCMSS CHW CARE COORDINATION TRAINING PROGRAM COURSE OFFERINGS Course Number

COURSES HCS 201-210

Clock

Hours

HCS201

Overview of CHW Care Coordination

3

HCS202

Basic Health Knowledge

3

HCS203

Cultural Competence

3

HCS204

Communication & Motivational Interviewing

3

HCS205

Strategies for Behavior Change - Practical Experience

3

HCS206

Health and Community Resources

3

HCS207

Effective Conflict Resolution Skills -Practical Experience

3

HCS208

Professional Responsibility

3

HCS209

Working in Teams to Coordinate Care

3

HCS210

Patient Advocacy

3

 

Care Coordination Application

Instruction Sheet CHWCC Application